Nilay V. Oza, Tracy Hall, Austen Rainer, Susan Grey. Critical factors in software outsourcing: a pilot study. In Nikolay Mehandjiev, Pearl Brereton, Keith H. Bennett, David Budgen, Paul J. Layzell, editors, Proceedings of the ACM Workshop on Interdisciplinary Software Engineering Research, WISER 2004, Newport Beach, CA, USA, November 5, 2004. pages 67-71, ACM, 2004. [doi]
Abstract is missing.