Neslihan Özal, Jürgen Münch. How to Conduct Customer Interviews? A Workshop Format for Teaching Customer Interview Skills. In Eriks Klotins, Krzysztof Wnuk, editors, Software Business - 11th International Conference, ICSOB 2020, Karlskrona, Sweden, November 16-18, 2020, Proceedings. Volume 407 of Lecture Notes in Business Information Processing, pages 118-133, Springer, 2020. [doi]
@inproceedings{OzalM20,
title = {How to Conduct Customer Interviews? A Workshop Format for Teaching Customer Interview Skills},
author = {Neslihan Özal and Jürgen Münch},
year = {2020},
doi = {10.1007/978-3-030-67292-8_9},
url = {https://doi.org/10.1007/978-3-030-67292-8_9},
researchr = {https://researchr.org/publication/OzalM20},
cites = {0},
citedby = {0},
pages = {118-133},
booktitle = {Software Business - 11th International Conference, ICSOB 2020, Karlskrona, Sweden, November 16-18, 2020, Proceedings},
editor = {Eriks Klotins and Krzysztof Wnuk},
volume = {407},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-030-67292-8},
}