André de Palma, Mogens Fosgerau. Random queues and risk averse users. European Journal of Operational Research, 230(2):313-320, 2013. [doi]
@article{PalmaF13,
title = {Random queues and risk averse users},
author = {André de Palma and Mogens Fosgerau},
year = {2013},
doi = {10.1016/j.ejor.2013.04.041},
url = {http://dx.doi.org/10.1016/j.ejor.2013.04.041},
researchr = {https://researchr.org/publication/PalmaF13},
cites = {0},
citedby = {0},
journal = {European Journal of Operational Research},
volume = {230},
number = {2},
pages = {313-320},
}