Yan Pan, Phoebe Pawlik. Towards the Dark Side of AI Adoption: How Generative AI Extenuates the Perception of Chatbot Errors. In Paul A. Pavlou, Vishal Midha, Animesh Animesh, Traci A. Carte, Alexandre R. Graeml, Alanah Mitchell, editors, 29th Americas Conference on Information Systems, AMCIS 2023, Panama City, Panama, August 10-12, 2023. Association for Information Systems, 2023. [doi]
Abstract is missing.