Eugenia Papaioannou, Costas Assimakopoulos, Christos Sarmaniotis, Christos K. Georgiadis. Investigating customer satisfaction dimensions with service quality of online auctions: an empirical investigation of e-Bay. Inf. Syst. E-Business Management, 11(2):313-330, 2013. [doi]
@article{PapaioannouASG13,
title = {Investigating customer satisfaction dimensions with service quality of online auctions: an empirical investigation of e-Bay},
author = {Eugenia Papaioannou and Costas Assimakopoulos and Christos Sarmaniotis and Christos K. Georgiadis},
year = {2013},
doi = {10.1007/s10257-012-0202-z},
url = {http://dx.doi.org/10.1007/s10257-012-0202-z},
researchr = {https://researchr.org/publication/PapaioannouASG13},
cites = {0},
citedby = {0},
journal = {Inf. Syst. E-Business Management},
volume = {11},
number = {2},
pages = {313-330},
}