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Change Management, a Critical Success Factor for e-Government

Agis Papantoniou, Ezz Hattab, Foto N. Afrati, Eleftherios Kayafas, Vassilis Loumos. Change Management, a Critical Success Factor for e-Government. In A. Min Tjoa, Roland Wagner, editors, 12th International Workshop on Database and Expert Systems Applications (DEXA 2001), 3-7 September 2001, Munich, Germany. pages 402-406, IEEE Computer Society, 2001.

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