Ilias O. Pappas, Patrick Mikalef, Michail N. Giannakos, John Krogstie, George Lekakos. Social Media and Analytics for Competitive Performance: A Conceptual Research Framework. In Witold Abramowicz, Rainer Alt, Bogdan Franczyk, editors, Business Information Systems Workshops - BIS 2016 International Workshops, Leipzig, Germany, July 6-8, 2016, Revised Papers. Volume 263 of Lecture Notes in Business Information Processing, pages 209-218, Springer, 2016. [doi]
Abstract is missing.