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MobiQ: Mobile Based Processes for Efficient Customer Flow Management

Mersini Paschou, Evangelos Sakkopoulos, Efrosini Sourla, Athanasios K. Tsakalidis. MobiQ: Mobile Based Processes for Efficient Customer Flow Management. In Ilia Bider, Terry A. Halpin, John Krogstie, Selmin Nurcan, Erik Proper, Rainer Schmidt, Pnina Soffer, Stanislaw Wrycza, editors, Enterprise, Business-Process and Information Systems Modeling - 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25-26, 2012. Proceedings. Volume 113 of Lecture Notes in Business Information Processing, pages 211-225, Springer, 2012. [doi]

Authors

Mersini Paschou

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Evangelos Sakkopoulos

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Efrosini Sourla

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Athanasios K. Tsakalidis

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