MobiQ: Mobile Based Processes for Efficient Customer Flow Management

Mersini Paschou, Evangelos Sakkopoulos, Efrosini Sourla, Athanasios K. Tsakalidis. MobiQ: Mobile Based Processes for Efficient Customer Flow Management. In Ilia Bider, Terry A. Halpin, John Krogstie, Selmin Nurcan, Erik Proper, Rainer Schmidt, Pnina Soffer, Stanislaw Wrycza, editors, Enterprise, Business-Process and Information Systems Modeling - 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25-26, 2012. Proceedings. Volume 113 of Lecture Notes in Business Information Processing, pages 211-225, Springer, 2012. [doi]

@inproceedings{PaschouSST12,
  title = {MobiQ: Mobile Based Processes for Efficient Customer Flow Management},
  author = {Mersini Paschou and Evangelos Sakkopoulos and Efrosini Sourla and Athanasios K. Tsakalidis},
  year = {2012},
  doi = {10.1007/978-3-642-31072-0_15},
  url = {http://dx.doi.org/10.1007/978-3-642-31072-0_15},
  researchr = {https://researchr.org/publication/PaschouSST12},
  cites = {0},
  citedby = {0},
  pages = {211-225},
  booktitle = {Enterprise, Business-Process and Information Systems Modeling - 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25-26, 2012. Proceedings},
  editor = {Ilia Bider and Terry A. Halpin and John Krogstie and Selmin Nurcan and Erik Proper and Rainer Schmidt and Pnina Soffer and Stanislaw Wrycza},
  volume = {113},
  series = {Lecture Notes in Business Information Processing},
  publisher = {Springer},
  isbn = {978-3-642-31071-3},
}