Justyna Patalas-Maliszewska, Slawomir Klos. Knowledge Sharing Using Customer Relationship Management Systems (CRM) in NPD Processes - Research Results from Polish and German Manufacturing Companies. In Leszek Borzemski, Jerzy Swiatek, Zofia Wilimowska, editors, Information Systems Architecture and Technology: Proceedings of 38th International Conference on Information Systems Architecture and Technology - ISAT 2017 - Part III, Szklarska Poręba, Poland, September 17-19, 2017. Volume 657 of Advances in Intelligent Systems and Computing, pages 346-354, Springer, 2017. [doi]
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