Mayur Patidar, Puneet Agarwal, Lovekesh Vig, Gautam Shroff. Automatic Conversational Helpdesk Solution using Seq2Seq and Slot-filling Models. In Alfredo Cuzzocrea, James Allan, Norman W. Paton, Divesh Srivastava, Rakesh Agrawal 0001, Andrei Z. Broder, Mohammed J. Zaki, K. Selçuk Candan, Alexandros Labrinidis, Assaf Schuster, Haixun Wang, editors, Proceedings of the 27th ACM International Conference on Information and Knowledge Management, CIKM 2018, Torino, Italy, October 22-26, 2018. pages 1967-1975, ACM, 2018. [doi]
@inproceedings{PatidarAVS18,
title = {Automatic Conversational Helpdesk Solution using Seq2Seq and Slot-filling Models},
author = {Mayur Patidar and Puneet Agarwal and Lovekesh Vig and Gautam Shroff},
year = {2018},
doi = {10.1145/3269206.3272029},
url = {https://doi.org/10.1145/3269206.3272029},
researchr = {https://researchr.org/publication/PatidarAVS18},
cites = {0},
citedby = {0},
pages = {1967-1975},
booktitle = {Proceedings of the 27th ACM International Conference on Information and Knowledge Management, CIKM 2018, Torino, Italy, October 22-26, 2018},
editor = {Alfredo Cuzzocrea and James Allan and Norman W. Paton and Divesh Srivastava and Rakesh Agrawal 0001 and Andrei Z. Broder and Mohammed J. Zaki and K. Selçuk Candan and Alexandros Labrinidis and Assaf Schuster and Haixun Wang},
publisher = {ACM},
isbn = {978-1-4503-6014-2},
}