What should we expect from our users?

Virginia K. Patterson. What should we expect from our users?. In Jean Bonney, editor, Proceedings of the 3rd annual ACM SIGUCCS conference on User services, Cherry Hill, New Jersey, USA, November 10-12, 1975. pages 100-101, ACM, 1975. [doi]

@inproceedings{Patterson75-0,
  title = {What should we expect from our users?},
  author = {Virginia K. Patterson},
  year = {1975},
  doi = {10.1145/800115.803745},
  url = {http://doi.acm.org/10.1145/800115.803745},
  researchr = {https://researchr.org/publication/Patterson75-0},
  cites = {0},
  citedby = {0},
  pages = {100-101},
  booktitle = {Proceedings of the 3rd annual ACM SIGUCCS conference on User services, Cherry Hill, New Jersey, USA, November 10-12, 1975},
  editor = {Jean Bonney},
  publisher = {ACM},
}