Human-Centered Study of a Network Operations Center: Experience Report and Lessons Learned

Celeste Lyn Paul. Human-Centered Study of a Network Operations Center: Experience Report and Lessons Learned. In Robert Biddle, Bill Chu, Emerson R. Murphy-Hill, Heather Richter Lipford, editors, Proceedings of the 2014 ACM Workshop on Security Information Workers, SIW '14, Scottsdale, Arizona, USA, November 7, 2014. pages 39-42, ACM, 2014. [doi]

@inproceedings{Paul14-1,
  title = {Human-Centered Study of a Network Operations Center: Experience Report and Lessons Learned},
  author = {Celeste Lyn Paul},
  year = {2014},
  doi = {10.1145/2663887.2663899},
  url = {http://doi.acm.org/10.1145/2663887.2663899},
  researchr = {https://researchr.org/publication/Paul14-1},
  cites = {0},
  citedby = {0},
  pages = {39-42},
  booktitle = {Proceedings of the 2014 ACM Workshop on Security Information Workers, SIW '14, Scottsdale, Arizona, USA, November 7, 2014},
  editor = {Robert Biddle and Bill Chu and Emerson R. Murphy-Hill and Heather Richter Lipford},
  publisher = {ACM},
  isbn = {978-1-4503-3152-4},
}