Celeste Lyn Paul. Human-Centered Study of a Network Operations Center: Experience Report and Lessons Learned. In Robert Biddle, Bill Chu, Emerson R. Murphy-Hill, Heather Richter Lipford, editors, Proceedings of the 2014 ACM Workshop on Security Information Workers, SIW '14, Scottsdale, Arizona, USA, November 7, 2014. pages 39-42, ACM, 2014. [doi]
Abstract is missing.