Modeling after sales customer satisfaction using multinomial logistic regression insights from a South African car company

Satyakama Paul, Bhekisipho Twala, Tshilidzi Marwala. Modeling after sales customer satisfaction using multinomial logistic regression insights from a South African car company. In 2014 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2014, San Diego, CA, USA, October 5-8, 2014. pages 900-905, IEEE, 2014. [doi]

@inproceedings{PaulTM14,
  title = {Modeling after sales customer satisfaction using multinomial logistic regression insights from a South African car company},
  author = {Satyakama Paul and Bhekisipho Twala and Tshilidzi Marwala},
  year = {2014},
  doi = {10.1109/SMC.2014.6974026},
  url = {http://dx.doi.org/10.1109/SMC.2014.6974026},
  researchr = {https://researchr.org/publication/PaulTM14},
  cites = {0},
  citedby = {0},
  pages = {900-905},
  booktitle = {2014 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2014, San Diego, CA, USA, October 5-8, 2014},
  publisher = {IEEE},
  isbn = {978-1-4799-3840-7},
}