Stephen J. Payne, Thomas R. G. Green. The user's perception of the interaction language: A two-level model. In Raoul N. Smith, Richard W. Pew, Ann Janda, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1983, Boston, Massachusetts, USA, December 12-15, 1983. pages 202-206, ACM, 1983. [doi]
Abstract is missing.