Stephen G. Pearce. Continuous improvement experiences in information development. In John E. Botsford, Arthur G. Ryman, Jacob Slonim, David J. Taylor, editors, Proceedings of the 1992 Conference of the Centre for Advanced Studies on Collaborative Research, November 9-12, 1992, Toronto, Ontario, Canada, 2 Volumes. pages 71-80, IBM, 1992. [doi]
Abstract is missing.