Mining the "Voice of the Customer" for Business Prioritization

Wei Peng, Tong Sun, Shriram Revankar, Tao Li. Mining the "Voice of the Customer" for Business Prioritization. ACM TIST, 3(2):38, 2012. [doi]

Authors

Wei Peng

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Tong Sun

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Shriram Revankar

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Tao Li

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