How and When Review Length and Emotional Intensity Influence Review Helpfulness: Empirical Evidence from Epinions.com

Chih-Hung Peng, Dezhi Yin, Chih-Ping Wei, Han Zhang. How and When Review Length and Emotional Intensity Influence Review Helpfulness: Empirical Evidence from Epinions.com. In Michael D. Myers, Detmar W. Straub, editors, Proceedings of the International Conference on Information Systems - Building a Better World through Information Systems, ICIS 2014, Auckland, New Zealand, December 14-17, 2014. Association for Information Systems, 2014. [doi]

Abstract

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