Yasser de Jesús Muriel Perea, Flor Nancy Díaz Piraquive, Rubén González Crespo, Trinidad Cortés Puya. Customer Knowledge Management: Micro, Small and Medium - Sized Enterprises in Bogotá - Colombia. In Lorna Uden, I-Hsien Ting, Juan Manuel Corchado, editors, Knowledge Management in Organizations - 14th International Conference, KMO 2019, Zamora, Spain, July 15-18, 2019, Proceedings. Volume 1027 of Communications in Computer and Information Science, pages 307-316, Springer, 2019. [doi]
@inproceedings{PereaPCP19,
title = {Customer Knowledge Management: Micro, Small and Medium - Sized Enterprises in Bogotá - Colombia},
author = {Yasser de Jesús Muriel Perea and Flor Nancy Díaz Piraquive and Rubén González Crespo and Trinidad Cortés Puya},
year = {2019},
doi = {10.1007/978-3-030-21451-7_26},
url = {https://doi.org/10.1007/978-3-030-21451-7_26},
researchr = {https://researchr.org/publication/PereaPCP19},
cites = {0},
citedby = {0},
pages = {307-316},
booktitle = {Knowledge Management in Organizations - 14th International Conference, KMO 2019, Zamora, Spain, July 15-18, 2019, Proceedings},
editor = {Lorna Uden and I-Hsien Ting and Juan Manuel Corchado},
volume = {1027},
series = {Communications in Computer and Information Science},
publisher = {Springer},
isbn = {978-3-030-21451-7},
}