Yasser de Jesús Muriel Perea, Flor Nancy Díaz Piraquive, Rubén González Crespo, Trinidad Cortés Puya. Customer Knowledge Management: Micro, Small and Medium - Sized Enterprises in Bogotá - Colombia. In Lorna Uden, I-Hsien Ting, Juan Manuel Corchado, editors, Knowledge Management in Organizations - 14th International Conference, KMO 2019, Zamora, Spain, July 15-18, 2019, Proceedings. Volume 1027 of Communications in Computer and Information Science, pages 307-316, Springer, 2019. [doi]
Abstract is missing.