Raphaël Perraud, Aurélien Tabard, Sylvain Malacria. Tutorial mismatches: understanding the frictions due to interface differences when following software video tutorials. In Anna Vallgårda, Li Jönsson, Jonas Fritsch, Sarah Fdili Alaoui, Christopher A. Le Dantec, editors, Designing Interactive Systems Conference, DIS 2024, IT University of Copenhagen, Denmark, July 1-5, 2024. ACM, 2024. [doi]
Abstract is missing.