Margherita Peruzzini, Michele Germani, Claudio Favi. Service Innovation in Household Appliances: An Industrial Case Study. In Josip Stjepandic, Georg Rock, Cees Bil, editors, Concurrent Engineering Approaches for Sustainable Product Development in a Multi-Disciplinary Environment - Proceedings of the 19th ISPE International Conference on Concurrent Engineering (ISPE CE 2012), Trier, Germany, September 3-7, 2012. pages 583-594, Springer, 2012. [doi]
Abstract is missing.