Laura Petersen, Laure Fallou, Paul Reilly, Elisa Serafinelli. Public expectations of social media use by critical infrastructure operators in crisis communication. In Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, editors, 14th Proceedings of the International Conference on Information Systems for Crisis Response and Management, Albi, France, May 21-24, 2017. ISCRAM Association, 2017. [doi]
@inproceedings{PetersenFRS17-1,
title = {Public expectations of social media use by critical infrastructure operators in crisis communication},
author = {Laura Petersen and Laure Fallou and Paul Reilly and Elisa Serafinelli},
year = {2017},
url = {http://idl.iscram.org/files/laurapetersen/2017/1486_LauraPetersen_etal2017.pdf},
researchr = {https://researchr.org/publication/PetersenFRS17-1},
cites = {0},
citedby = {0},
booktitle = {14th Proceedings of the International Conference on Information Systems for Crisis Response and Management, Albi, France, May 21-24, 2017},
editor = {Tina Comes and Frédérick Bénaben and Chihab Hanachi and Matthieu Lauras and Aurélie Montarnal},
publisher = {ISCRAM Association},
}