Laura Petersen, Laure Fallou, Paul Reilly, Elisa Serafinelli. Public Expectations of Social Media Use by Critical Infrastructure Operators During Crises: Lessons Learned from France. In Yuko Murayama, Dimiter Velev, Plamena Zlateva, editors, Information Technology in Disaster Risk Reduction - Second IFIP TC 5 DCITDRR International Conference, ITDRR 2017, Sofia, Bulgaria, October 25-27, 2017, Revised Selected Papers. Volume 516 of IFIP Advances in Information and Communication Technology, pages 177-189, Springer, 2017. [doi]
Abstract is missing.