"A Bank Would Never Write That!" A Qualitative Study on E-Mail Trust Decisions

Thomas Pfeiffer, Michaela Kauer, Julia Röth. "A Bank Would Never Write That!" A Qualitative Study on E-Mail Trust Decisions. In Erhard Plödereder, Lars Grunske, Eric Schneider, Dominik Ull, editors, 44. Jahrestagung der Gesellschaft für Informatik, Informatik 2014, Big Data - Komplexität meistern, 22.-26. September 2014 in Stuttgart, Deutschland. Volume 232 of LNI, pages 2093-2104, GI, 2014.

@inproceedings{PfeifferKR14,
  title = {"A Bank Would Never Write That!" A Qualitative Study on E-Mail Trust Decisions},
  author = {Thomas Pfeiffer and Michaela Kauer and Julia Röth},
  year = {2014},
  researchr = {https://researchr.org/publication/PfeifferKR14},
  cites = {0},
  citedby = {0},
  pages = {2093-2104},
  booktitle = {44. Jahrestagung der Gesellschaft für Informatik, Informatik 2014, Big Data - Komplexität meistern, 22.-26. September 2014 in Stuttgart, Deutschland},
  editor = {Erhard Plödereder and Lars Grunske and Eric Schneider and Dominik Ull},
  volume = {232},
  series = {LNI},
  publisher = {GI},
  isbn = {978-3-88579-626-8},
}