Kongkiti Phusavat, Pornthep Anussornnitisarn, Vunnaporn Devahastin-Suthapreda, Piyasurang Kuljittiprasit, Poomporn Thamsatitdej. Service satisfaction through external knowledge management. IJSS, 4(2):182-193, 2008. [doi]
@article{PhusavatADKT08,
title = {Service satisfaction through external knowledge management},
author = {Kongkiti Phusavat and Pornthep Anussornnitisarn and Vunnaporn Devahastin-Suthapreda and Piyasurang Kuljittiprasit and Poomporn Thamsatitdej},
year = {2008},
doi = {10.1504/IJSS.2008.016632},
url = {http://dx.doi.org/10.1504/IJSS.2008.016632},
researchr = {https://researchr.org/publication/PhusavatADKT08},
cites = {0},
citedby = {0},
journal = {IJSS},
volume = {4},
number = {2},
pages = {182-193},
}