Tim Pidun, Carsten Felden. Two Cases on How to Improve the Visibility of Business Process Performance. In 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), Proceedings, 4-7 January 2012, Grand Wailea, Maui, HI, USA. pages 4396-4405, IEEE Computer Society, 2012. [doi]
Abstract is missing.