Riina Piiroinen, Ilkka Jormanainen, Markku Tukiainen. Positive Customer Experience is Enhanced by Effective Agile Practices. In Sami Hyrynsalmi, Jürgen Münch, Kari Smolander, Jorge Melegati, editors, Software Business - 14th International Conference, ICSOB 2023, Lahti, Finland, November 27-29, 2023, Proceedings. Volume 500 of Lecture Notes in Business Information Processing, pages 386-399, Springer, 2023. [doi]
Abstract is missing.