Overcoming Mass Confusion: Collaborative Customer Co-Design in Online Communities

Frank Thomas Piller, Petra Schubert, Michael Koch, Kathrin Möslein. Overcoming Mass Confusion: Collaborative Customer Co-Design in Online Communities. J. Computer-Mediated Communication, 10(4), 2005. [doi]

Authors

Frank Thomas Piller

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Petra Schubert

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Michael Koch

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Kathrin Möslein

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