Çerag Pinçe, Mark E. Ferguson, L. Beril Toktay. Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims. Manufacturing & Service Operations Management, 18(4):475-492, 2016. [doi]
@article{PinceFT16,
title = {Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims},
author = {Çerag Pinçe and Mark E. Ferguson and L. Beril Toktay},
year = {2016},
doi = {10.1287/msom.2016.0584},
url = {http://dx.doi.org/10.1287/msom.2016.0584},
researchr = {https://researchr.org/publication/PinceFT16},
cites = {0},
citedby = {0},
journal = {Manufacturing & Service Operations Management},
volume = {18},
number = {4},
pages = {475-492},
}