Edieal J. Pinker, Robert A. Shumsky. The Efficiency-Quality Trade-Off of Cross-Trained Workers. Manufacturing & Service Operations Management, 2(1):32-48, 2000. [doi]
@article{PinkerS00,
title = {The Efficiency-Quality Trade-Off of Cross-Trained Workers},
author = {Edieal J. Pinker and Robert A. Shumsky},
year = {2000},
doi = {10.1287/msom.2.1.32.23268},
url = {http://dx.doi.org/10.1287/msom.2.1.32.23268},
researchr = {https://researchr.org/publication/PinkerS00},
cites = {0},
citedby = {0},
journal = {Manufacturing & Service Operations Management},
volume = {2},
number = {1},
pages = {32-48},
}