Angelo Pisaniello, Willian Borba da Silva, Leonardo Chwif, Wilson Inacio Pereira. Discrete Event simulation of Appointments Handling at a children's Hospital Call Center: Lessons Learned from V&v Process. In 2018 Winter Simulation Conference, WSC 2018, Gothenburg, Sweden, December 9-12, 2018. pages 3861-3872, IEEE, 2018. [doi]
Abstract is missing.