Neil Pollock, Robin Williams. Global Software and its Provenance: Generification Work in the Production of Organisational Software Packages. In Monika Büscher, Roger Slack, Mark Rouncefield, Rob Procter, Mark Hartswood, Alex Voss, editors, Configuring User-Designer Relations - Interdisciplinary Perspectives. Computer Supported Cooperative Work, pages 193-218, Springer, 2009. [doi]
Abstract is missing.