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The Effect of E-Service Quality on Football Fan Satisfaction and Fan Loyalty toward the Websites of Their Favorable Football Teams

Javad Khazaei Pool, Ali Dehghan, Hadi Balouei Jamkhaneh, Akbar Jaberi, Maryam Sharifkhani. The Effect of E-Service Quality on Football Fan Satisfaction and Fan Loyalty toward the Websites of Their Favorable Football Teams. IJEBR, 12(1):43-57, 2016. [doi]

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