Mathis Poser, Hauke K. Hörhold, Eva A. C. Bittner. May the Guide Be With You: CA-facilitated Information Elicitation to Prevent Service Failure. In Margunn Aanestad, Stefan Klein 0002, Monideepa Tarafdar, Shengnan Han, Sven Laumer, Isabel Ramos 0001, editors, 31st European Conference on Information Systems - Co-creating Sustainable Digital Futures, ECIS 2023, Kristiansan, Norway, June 11-16, 2023. 2023. [doi]
Abstract is missing.