Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Auke Pot, Sandjai Bhulai, Ger Koole. A Simple Staffing Method for Multiskill Call Centers. Manufacturing & Service Operations Management, 10(3):421-428, 2008. [doi]
Abstract is missing.