Demitrios Pournarakis, Dionisios N. Sotiropoulos, Chris D. Kounavis, George M. Giaglis. AT&T vs Verizon: Mining Twitter for Customer Satisfaction towards North American Mobile Operators. In 12th International Conference on Mobile Business, ICMB 2013, Berlin, Germany, 10-13 June 2013. pages 11, Association for Information Systems, 2013. [doi]
Abstract is missing.