How online brand community participation strengthens brand trust and commitment: A relationship marketing perspective

Marios Pournaris, Habin Lee. How online brand community participation strengthens brand trust and commitment: A relationship marketing perspective. In Toru Ishida, Norman M. Sadeh, Jae Kyu Lee, Federico Casalegno, Wooju Kim, Sohyeong Kim, Sung-Byung Yang, editors, Proceedings of the 18th Annual International Conference on Electronic Commerce - e-Commerce in Smart connected World, ICEC '16, Suwon, Republic of Korea, August 17-19, 2016. ACM, 2016. [doi]

@inproceedings{PournarisL16,
  title = {How online brand community participation strengthens brand trust and commitment: A relationship marketing perspective},
  author = {Marios Pournaris and Habin Lee},
  year = {2016},
  doi = {10.1145/2971603.2971630},
  url = {http://doi.acm.org/10.1145/2971603.2971630},
  researchr = {https://researchr.org/publication/PournarisL16},
  cites = {0},
  citedby = {0},
  booktitle = {Proceedings of the 18th Annual International Conference on Electronic Commerce - e-Commerce in Smart connected World, ICEC '16, Suwon, Republic of Korea, August 17-19, 2016},
  editor = {Toru Ishida and Norman M. Sadeh and Jae Kyu Lee and Federico Casalegno and Wooju Kim and Sohyeong Kim and Sung-Byung Yang},
  publisher = {ACM},
  isbn = {978-1-4503-4222-3},
}