Alireza Pourshahid, Gregory Richards, Daniel Amyot. Toward a Goal-Oriented, Business Intelligence Decision-Making Framework. In Gilbert Babin, Katarina Stanoevska-Slabeva, Peter Kropf, editors, E-Technologies: Transformation in a Connected World - 5th International Conference, MCETECH 2011, Les Diablerets, Switzerland, January 23-26, 2011, Revised Selected Papers. Volume 78 of Lecture Notes in Business Information Processing, pages 100-115, Springer, 2011. [doi]