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The Effects of External Auditors and Certification Bodies on the Operational and Market-Oriented Outcomes of ISO 9001 Implementation

Daniel I. Prajogo, Anand Nair, Pavel Castka. The Effects of External Auditors and Certification Bodies on the Operational and Market-Oriented Outcomes of ISO 9001 Implementation. IEEE Trans. Engineering Management, 69(4):1447-1458, 2022. [doi]

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