Empirical framework to determine maturity of digital transformation of a service to citizens through enhancements on existing assessment methods - Case Study India

Sushil Prakash. Empirical framework to determine maturity of digital transformation of a service to citizens through enhancements on existing assessment methods - Case Study India. In Luís Amaral, Delfina Soares, Lei Zheng, Mário Peixoto, Cristina Braga, editors, 15th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2022, Guimarães, Portugal, October 4-7, 2022. pages 301-308, ACM, 2022. [doi]

Abstract

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