Process Modeling with SeeMe: A Modeling Method for Service Processes

Michael Prilla, Michael Schermann, Thomas Herrmann, Helmut Krcmar. Process Modeling with SeeMe: A Modeling Method for Service Processes. In Tilo Böhmann, Wolfgang Burr, Thomas Herrmann, Helmut Krcmar, editors, Implementing International Services. Gabler Research, pages 67-81, Gabler, 2012. [doi]

Abstract

Abstract is missing.