Thorsten Pröhl, Tobias F. Langkau, Koray Erek, Lutz M. Kolbe, Rüdiger Zarnekow. IT Service Management within the IS Curriculum: Comparing Two German Experiences. In 19th Americas Conference on Information Systems, AMCIS 2013, Chicago, Illinois, USA, August 15-17, 2013. Association for Information Systems, 2013. [doi]
@inproceedings{ProhlLEKZ13,
title = {IT Service Management within the IS Curriculum: Comparing Two German Experiences},
author = {Thorsten Pröhl and Tobias F. Langkau and Koray Erek and Lutz M. Kolbe and Rüdiger Zarnekow},
year = {2013},
url = {http://aisel.aisnet.org/amcis2013/ServiceSystems/GeneralPresentations/6},
researchr = {https://researchr.org/publication/ProhlLEKZ13},
cites = {0},
citedby = {0},
booktitle = {19th Americas Conference on Information Systems, AMCIS 2013, Chicago, Illinois, USA, August 15-17, 2013},
publisher = {Association for Information Systems},
}