IT Service Management within the IS Curriculum: Comparing Two German Experiences

Thorsten Pröhl, Tobias F. Langkau, Koray Erek, Lutz M. Kolbe, Rüdiger Zarnekow. IT Service Management within the IS Curriculum: Comparing Two German Experiences. In 19th Americas Conference on Information Systems, AMCIS 2013, Chicago, Illinois, USA, August 15-17, 2013. Association for Information Systems, 2013. [doi]

Abstract

Abstract is missing.