Silvana Quaglini. Process Mining in Healthcare: A Contribution to Change the Culture of Blame. In Danilo Ardagna, Massimo Mecella, Jian Yang, editors, Business Process Management Workshops, BPM 2008 International Workshops, Milano, Italy, September 1-4, 2008. Revised Papers. Volume 17 of Lecture Notes in Business Information Processing, pages 308-311, Springer, 2008. [doi]
@inproceedings{Quaglini08,
title = {Process Mining in Healthcare: A Contribution to Change the Culture of Blame},
author = {Silvana Quaglini},
year = {2008},
doi = {10.1007/978-3-642-00328-8_31},
url = {http://dx.doi.org/10.1007/978-3-642-00328-8_31},
researchr = {https://researchr.org/publication/Quaglini08},
cites = {0},
citedby = {0},
pages = {308-311},
booktitle = {Business Process Management Workshops, BPM 2008 International Workshops, Milano, Italy, September 1-4, 2008. Revised Papers},
editor = {Danilo Ardagna and Massimo Mecella and Jian Yang},
volume = {17},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-642-00327-1},
}