Magno Queiroz, Antão Moura, Jacques Philippe Sauvé, Claudio Bartolini, Marianne Hickey. A model for decision support in business-driven IT service portfolio management using SLA-dependent criteria and under uncertainty. In Richard Chbeir, Youakim Badr, Epaminondas Kapetanios, Agma J. M. Traina, editors, MEDES 09: International ACM Conference on Management of Emergent Digital EcoSystems, Lyon, France, October 27-30, 2009. pages 274-281, ACM, 2009. [doi]
@inproceedings{QueirozMSBH09,
title = {A model for decision support in business-driven IT service portfolio management using SLA-dependent criteria and under uncertainty},
author = {Magno Queiroz and Antão Moura and Jacques Philippe Sauvé and Claudio Bartolini and Marianne Hickey},
year = {2009},
doi = {10.1145/1643823.1643874},
url = {http://doi.acm.org/10.1145/1643823.1643874},
researchr = {https://researchr.org/publication/QueirozMSBH09},
cites = {0},
citedby = {0},
pages = {274-281},
booktitle = {MEDES 09: International ACM Conference on Management of Emergent Digital EcoSystems, Lyon, France, October 27-30, 2009},
editor = {Richard Chbeir and Youakim Badr and Epaminondas Kapetanios and Agma J. M. Traina},
publisher = {ACM},
isbn = {978-1-60558-829-2},
}