Methodology for determining key internal business processes based on critical success factors: A case study in furniture industry

Henry Quesada-Pineda, Rado Gazo. Methodology for determining key internal business processes based on critical success factors: A case study in furniture industry. Business Proc. Manag. Journal, 13(1):5-20, 2007. [doi]

Authors

Henry Quesada-Pineda

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Rado Gazo

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