Henry Quesada-Pineda, Rado Gazo. Methodology for determining key internal business processes based on critical success factors: A case study in furniture industry. Business Proc. Manag. Journal, 13(1):5-20, 2007. [doi]
@article{Quesada-PinedaG07,
title = {Methodology for determining key internal business processes based on critical success factors: A case study in furniture industry},
author = {Henry Quesada-Pineda and Rado Gazo},
year = {2007},
doi = {10.1108/14637150710721104},
url = {http://dx.doi.org/10.1108/14637150710721104},
researchr = {https://researchr.org/publication/Quesada-PinedaG07},
cites = {0},
citedby = {0},
journal = {Business Proc. Manag. Journal},
volume = {13},
number = {1},
pages = {5-20},
}