Philip Quinn, Andy Cockburn. When Bad Feels Good: Assistance Failures and Interface Preferences. In Jofish Kaye, Allison Druin, Cliff Lampe, Dan Morris, Juan Pablo Hourcade, editors, Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, May 7-12, 2016. pages 4005-4010, ACM, 2016. [doi]
@inproceedings{QuinnC16,
title = {When Bad Feels Good: Assistance Failures and Interface Preferences},
author = {Philip Quinn and Andy Cockburn},
year = {2016},
doi = {10.1145/2858036.2858074},
url = {http://doi.acm.org/10.1145/2858036.2858074},
researchr = {https://researchr.org/publication/QuinnC16},
cites = {0},
citedby = {0},
pages = {4005-4010},
booktitle = {Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, May 7-12, 2016},
editor = {Jofish Kaye and Allison Druin and Cliff Lampe and Dan Morris and Juan Pablo Hourcade},
publisher = {ACM},
isbn = {978-1-4503-3362-7},
}